Privacy policy

Welcome to PowerX Technology, Inc

PowerX Technology, Inc (“us”, “we”, or “our”) operates https://www.powerx.co/, https://power-x.com/ (the “Sites”), the PowerX mobile application (the “App”), and the services available through our Sites and App (hereinafter collectively referred to as “Services”).

Our Privacy Policy governs how we collect, use, safeguard and disclose information that results from your use of our Services.

We use your data to provide and improve Services, and as otherwise described in this Privacy Policy. By using Services, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us.

Information We Collection and Use

We collect several different types of information directly from you and from third parties, as well as automatically through our Services. The type of information that we collect from you depends on your interaction with our Services.

Types of Data Collected

Information We collect Directly From You

While using our Service, we may ask you to provide us with certain personal information that can be used to contact or identify you . Personal information may include, but is not limited to:

  1. Email address
  2. First name and last name
  3. Phone number
  4. Address, State, Province, ZIP/Postal code, City
  5. Credit Card Data

Registration.  When you register to use our services, we collect your email, password, name, address, phone number.

Purchases.  If you make a purchase through our site, or put down a deposit on a product, we collect your name, email address, address, phone number, and your credit card information.

Feedback.  If you provide us with your feedback, we may post your comments along with your name on our Sites.

Contacting Us. If you contact us, for example, to ask us a question or request a demo, we collect your name, email address, and if you represent a company, your company name and description.  You may also provide us with other information, such as the details of your request, but you are not required to provide that information.  When you send us a message using the chat feature on our Site, we collect the information in that chat and we will use and store that information.   

Information We collect Automatically

We automatically collect information about your use of our Services through cookies, web beacons, and other technologies.

We collect information that your browser sends whenever you visit our Services or when you access our Services by or through a mobile device, .This may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access our Services with a mobile device, the information that we collect automatically may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may combine the information that we collect automatically with other information that we have collected about you. Please see the section “Cookies and Other Tracking Mechanisms” below for more information.

Location Data. We may use and store information about your location if you give us permission to do so. We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time by way of your device settings. 

Utilities Data. The PowerX sensors gather gather and store detailed information about your water and/or, electricity and/or gas usage and/or water heater temperature data. We use this data to provide features of our Service, to generate hypotheses about specific devices in use. A subset of this data is sent to our servers, where it is stored.

Other Data
While using our Service, we may also collect the following information: sex, age, date of birth, citizenship, actual address, telephone number (work, mobile), office location and other data.

    We share the information that we collect in our capacity as a service provider in accordance with the terms of our agreement with our customer. 

    We will use automatically collected information obtained through a customer’s and its users’ use of our App to assist us in evaluating the operation of the App for troubleshooting and customer service purposes, and product improvement.]

    Use of Data

    We use the collected data for various purposes:

    1. to provide and maintain our Service, to communicate with you about your use of our Services, to respond to your inquiries, to fulfill your orders;
    2. to notify you about changes to our Service;
    3. to allow you to participate in interactive features of our Service when you choose to do so;
    4. to provide customer support;
    5. to gather analysis or valuable information so that we can improve our Service;
    6. to monitor the usage of our Service;
    7. to detect, prevent and address technical issues;
    8. to fulfill any other purpose for which you provide it;
    9. to tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using our Services.
    10. to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
    11. to provide you with notices about your account, email-instructions, etc.;
    12. to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link. We also use the information that we learn about you to assist us in advertising our Services on other websites and to assist us in evaluating the success of our advertising campaigns in various platforms;
    13. to better understand how users access and use our Services, both on an aggregated and individualized basis, in order to improve our Services and respond to user desires and preferences, and for other research and analytical purposes.
    14. to administer our customer loyalty program;
    15. in any other way we may describe when you provide the information;
    16. for any other purpose with your consent.

    Retention of Data

    We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

    We will also retain information that we collect automatically for internal analysis purposes. This information is generally retained for a shorter period, except when it is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

    Disclosure of Data

    We may disclose personal information that we collect, or you provide:

    1. Disclosure for Law Enforcement.

    Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities.

    1. Business Transaction.

    If we or our subsidiaries are invested in, or acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer or disclose the information we have collected from you as part of that transaction.

    1. Other cases. We may disclose your information also:

      1. to our subsidiaries and affiliates;
      2. to contractors, service providers, and other third parties we use to support our business;
      3. to fulfill the purpose for which you provide it;
      4. for the purpose of including your company’s logo on our website;
      5. for any other purpose disclosed by us when you provide the information;
      6. with your consent;
      7. if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.
    1. Aggregated and De-Identified Data. 

    We may share aggregate or de-identified information about users with other entities for marketing, advertising, research or similar purposes.

    Cookies and Other Tracking Technologies

    We and our service providers use cookies and similar tracking technologies to track the activity on our Services. We may combine this information with other personal information we collect from you (and our service providers may do so on our behalf).

    Cookies are files with a small amount of data which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as web beacons, tags and scripts to collect and track information and to improve and analyze our Service. Some cookies allow us to make it easier for you to navigate our Services, while others are used to enable a faster log-in process or to allow us to track your activities on our Services.

    You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

    Examples of Cookies we use:

    1. Session Cookies: We use Session Cookies to operate our Services. Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer.
    2. Persistent Cookies. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity, and to display advertising both on our Sites and on unaffiliated sites.
    3. Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
    4. Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests. 

    Local Storage Objects. We may use Flash Local Storage Objects (“Flash LSOs”) to store your Site preferences and to personalize your visit. Flash LSOs are different from browser cookies because of the amount and type of data stored. Typically, you cannot control, delete, or disable the acceptance of Flash LSOs through your web browser. For more information on Flash LSOs, or to learn how to manage your settings for Flash LSOs, go to the Adobe Flash Player Help Page, choose “Global Storage Settings Panel” and follow the instructions. To see the Flash LSOs currently on your computer, choose “Website Storage Settings Panel” and follow the instructions to review and, if you choose, to delete any specific Flash LSO. 

    Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

    Do-Not-Track.  Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies); you also may opt-out of targeted advertising by following the instructions in the Advertising section.

    Security of Data

    The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

    Analytics

    We may use service providers to monitor and analyze the use of our Services. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services’ performance and user experiences. The entities that operate these tools may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services in accordance with their own privacy policies.

    Google Analytics

    Google Analytics is a web analytics service offered by Google that tracks and reports information about website visitors. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

    For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

    You can also download the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout.

    We also encourage you to review the Google’s policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.

    Firebase

    Firebase is analytics service provided by Google Inc.

    You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy?hl=en

    For more information on what type of information Firebase collects, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en 

    Fathom Analytics

    Fathom Analytics is analytics service provided by Conva Ventures Inc. You can find their Privacy Policy here: https://usefathom.com/privacy/

    Piwik / Matomo

    Piwik or Matomo is a web analytics service. You can visit their Privacy Policy page here: https://matomo.org/privacy-policy

    Clicky

    Clicky is a web analytics service. Read the Privacy Policy for Clicky here: https://clicky.com/terms

    Cloudflare analytics

    Cloudflare analytics is a web analytics service operated by Cloudflare Inc. Read the Privacy Policy here: https://www.cloudflare.com/privacypolicy/ 

    Segment.io

    Segment.io is a web traffic analysis tool. You can read the Privacy Policy for Segment.io here: https://segment.com/legal/privacy/.

    Statcounter

    Statcounter is a web traffic analysis tool. You can read the Privacy Policy for Statcounter here: https://statcounter.com/about/legal/ 

    Flurry Analytics

    Flurry Analytics service is provided by Yahoo! Inc.

    You can opt-out from Flurry Analytics service to prevent Flurry Analytics from using and sharing your information by visiting the Flurry’s Opt-out page: https://dev.flurry.com/secure/optOut.do

    For more information on the privacy practices and policies of Yahoo!, please visit their Privacy Policy page: https://policies.yahoo.com/us/en/yahoo/privacy/index.htm

    Mixpanel

    Mixpanel is provided by Mixpanel Inc.

    You can prevent Mixpanel from using your information for analytics purposes by opting-out. To opt-out of Mixpanel service, please visit this page: https://mixpanel.com/optout/

    For more information on what type of information Mixpanel collects, please visit the Terms of Use page of Mixpanel: https://mixpanel.com/terms/

    Unity Analytics

    Unity Analytics is provided by Unity Technologies.

    For more information on what type of information Unity Analytics collects, please visit their Privacy Policy page: https://unity3d.com/legal/privacy-policy

    Ackee

    Ackee is a web traffic analysis tool

    For more information on what type of information Ackee collects, please visit their Terms of Service page: https://electerious.com/terms_of_service.html 

    CI/CD tools

    We may use third-party Service Providers to automate the development process of our Service.

    GitHub

    GitHub is provided by GitHub, Inc.

    GitHub is a development platform to host and review code, manage projects, and build software.

    For more information on what data GitHub collects for what purpose and how the protection of the data is ensured, please visit GitHub Privacy Policy page: https://help.github.com/en/articles/github-privacy-statement.

    GitLab CI/CD

    GitLab CI/CD is provided by GitLab, Inc.

    GitLab CI (Continuous Integration) service is a part of GitLab that build and test the software whenever developer pushes code to application.

    GitLab CD (Continuous Deployment) is a software service that places the changes of every code in the production which results in every day deployment of production.

    For more information on what data GitLab CI/CD collects for what purpose and how the protection of the data is ensured, please visit GitLab CI/CD Privacy Policy page: https://about.gitlab.com/privacy/.

    [Cross Device and Browser Use.  We and our service providers may use the information that we collect about you (whether directly from you from our website, through your device(s), or from another entity) to help us and our service providers identify other devices that you use (e.g., a mobile phone, tablet, other computer). We, and our service providers, also may use the cross-device and browser tracking and other information we learn about you to serve targeted advertising on your devices and to send you emails. To opt-out of cross-device and browser advertising, you may follow the instructions set forth in the Advertising section below. Please note:  if you opt out of these targeted advertising cookies, your opt-out will be specific to the web browser or mobile device from which you accessed the opt-out. If you use multiple devices or browsers, you will need to opt out of each browser or device that you use.] 

    Advertising

    We may use service providers to show advertisements to you to help support and maintain our Service.

    Google AdSense DoubleClick Cookie

    Google, as a third party vendor, uses cookies to serve ads on our Service. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet.

    You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/

    Behavioral Remarketing

    We use other entities such as network advertisers, advertisers, sponsors and/or traffic measurement services (“Advertisers”) to serve advertisements on our Sites and on other websites or other media (e.g., social networking platforms). This enables us and these entities to target advertisements to you for products and services in which you might be interested. Advertisers may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you. These cookies and other technologies are governed by each Advertiser’s specific privacy policy, not this one. We may provide these Advertisers with information, including personal information, about you.

    We may disclose certain information to other parties – such as Facebook (more info on Facebook Custom Audience here) –  so that we can better target ads and content to our users, and others with similar interests on these external platforms or networks (“Custom Audiences”). We may also work with Advertisers that enable us and other participants to target ads to Custom Audiences submitted by us and others. 

    Users in the United States may opt out of many ad networks. For example, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising and your choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative (“NAI”) Consumer Opt-Out Page for information about opting out of interest-based advertising and your choices regarding having information used by NAI members.

    Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will opt you out from those companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our Sites or on other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you opt out on the DAA or NAI websites, your opt out may not be effective. Additional information is available on the DAA’s website at www.aboutads.info and the NAI’s website at www.networkadvertising.org.

    Google Ads (AdWords)
    Google Ads (AdWords) remarketing service is provided by Google Inc.

    You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

    Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

    For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

    Bing Ads Remarketing

    Bing Ads remarketing service is provided by Microsoft Inc.

    You can opt-out of Bing Ads interest-based ads by following their instructions: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

    You can learn more about the privacy practices and policies of Microsoft by visiting their Privacy Policy page: https://privacy.microsoft.com/en-us/PrivacyStatement

    Twitter

    Twitter remarketing service is provided by Twitter Inc.

    You can opt-out from Twitter’s interest-based ads by following their instructions: https://support.twitter.com/articles/20170405

    You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page: https://twitter.com/privacy

    Facebook

    Facebook remarketing service is provided by Facebook Inc.

    You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

    To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

    Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

    For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

    Pinterest

    Pinterest remarketing service is provided by Pinterest Inc.

    You can opt-out from Pinterest’s interest-based ads by enabling the “Do Not Track” functionality of your web browser or by following Pinterest instructions: http://help.pinterest.com/en/articles/personalization-and-data

    You can learn more about the privacy practices and policies of Pinterest by visiting their Privacy Policy page: https://about.pinterest.com/en/privacy-policy

    Payments

    We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).

    We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

    The payment processors we work with are:

    PayPal or Braintree:

    Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

    Apple Store In-App Payments:
    Their Privacy Policy can be viewed at: https://www.apple.com/legal/privacy/en-ww/ / https://support.apple.com/en-us/HT203027

    Google Play In-App Payments:
    Their Privacy Policy can be viewed at: https://policies.google.com/privacy?hl=en&gl=us / https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=privacynotice&ldl=en

    Square:
    Their Privacy Policy can be viewed at: https://squareup.com/us/en/legal/general/privacy

    WePay:
    Their Privacy Policy can be viewed at: https://go.wepay.com/privacy-policy

    WeChat:
    Their Privacy Policy can be viewed at: https://www.wechat.com/en/privacy_policy.html

    Links to Other Sites

    Our Service may contain links to other sites that are not operated by us. If you click one of these links, you will be directed to that other entity’s site. We strongly advise you to review the privacy policy of every site you visit.

    We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

    User Generated Content

    We invite you to post content on our Sites, including your comments, pictures, and any other information that you would like to be available on our Sites. If you post content to our Sites, all of the information that you post will be available to [all visitors to our Site/all registered users on our Site]. If you post your own content on our Site or Services, your posting may become public and we cannot prevent such information from being used in a manner that may violate this Privacy Policy, the law, or your personal privacy.

    Access To My Personal Information

    You may modify personal information that you have submitted by logging into your account on and updating your profile information. Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Sites for a period of time.

    What Choices Do I Have Regarding Use of My Personal Information?

    We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the e-mail. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you e-mails about your account or any Services you have requested or received from us.

    Children’s Privacy

    Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).

    We do not knowingly collect personal information from Children under 18. If you become aware that a Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from Children without verification of parental consent, we take steps to remove that information from our servers.

    Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

    If we make any changes to this Privacy Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy.

    You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

    Request to Delete Data

    If you terminate the Service and uninstall or deactivate the Hardware, you may request that we delete all of the Product Data and Information for Purchase that was collected for your Account. To request this, please send an email to support@powerx.co.

     

    Contact Us

    If you have any questions about this Privacy Policy, please contact us:

    By email: support@powerx.co.

    By visiting this page on our website: https://powerx.co/pages/contact-us